Shipping & Payment
At A+L London, we aim to provide a seamless shopping experience, including fast and reliable shipping. Here’s everything you need to know about our shipping process:
Processing Time:
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
Shipping Rates:
We offer free standard shipping on all domestic orders over £15. For orders under £15, a flat shipping rate of £4.95 will apply. Expedited shipping options are available at checkout for an additional fee.
Delivery Time:
- Standard shipping: 2-3 business days
- Expedited shipping: 1-2 business days
Please note, delivery times may vary depending on your location and external factors beyond our control (e.g., weather, holidays).
International Shipping:
We currently ship internationally to select countries. International shipping rates will be calculated at checkout, and delivery times vary by destination. Any applicable customs duties or taxes are the responsibility of the customer.
Tracking Your Order:
Once your order has been shipped, you'll receive a tracking number via email so you can follow your package's journey.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages. If your package is marked as delivered but you haven't received it, please contact the shipping carrier for further assistance.
For any further questions or concerns, feel free to contact our customer service team at hello@al-london.co.uk.
Payment Methods:
We accept all major credit cards and PayPal, card payments are handled by shopify.
Thank you for shopping with us!